Privacy Policy
We are ECOMP Slovakia, s.r.o., located at Košťany nad Turcom 124, 038 41 Košťany nad Turcom, Slovakia, Company ID: 44788495, VAT ID: SK2022826729.
We operate the online store available at MONORLASER.
When providing our services, selling products and operating our website, we process certain personal data.
The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
1. Processing of Personal Data
A. Personal Data Processing When Using the Contact Form
If you contact us regarding our products or services, we will process the contact information you provide to us, mainly through the contact form. This may include:
- first name and last name
- email address
- phone number
Why do we process this data?
We use the provided personal data to contact you regarding our products, services or your inquiry.
Legal basis for processing
The processing is based on Article 6(1)(b) GDPR — performance of a contract or taking steps prior to entering into a contract at your request.
If you do not provide this data, we may not be able to communicate with you regarding our products or services.
How long do we keep your data?
If no further cooperation takes place, we will process your personal data for a maximum of 10 years from our last communication.
B. Personal Data Processing in Case of Purchase
When you purchase from us, we process personal data necessary for fulfilling the purchase contract and delivering our products or services.
This may include:
- first name and last name
- title
- login credentials
- street and house number
- city
- postal code
- country
- phone number
- email address
- company name
- Company ID
- VAT ID
Why do we process this data?
We process personal data to fulfill our contractual obligations, including product delivery and service provision.
We also use your contact details to communicate about:
- order status
- complaints and warranty claims
- customer support inquiries
Additionally, we process personal data to comply with legal obligations, especially accounting and tax regulations.
Legal basis for processing
- Article 6(1)(b) GDPR — performance of a contract
- Article 6(1)(c) GDPR — compliance with legal obligations
Without this data, we would not be able to conclude and fulfill the contract.
How long do we keep your data?
We process personal data for the duration of the service or product delivery and for 2 years after the last delivery or service provision.
C. Newsletter and Marketing Communication
If you purchased products or services from us and did not explicitly opt out of marketing communication, we may use your email address to send marketing updates and promotional information.
Legal basis for processing
Article 6(1)(f) GDPR — legitimate interest in marketing communication directed to existing customers.
How long do we keep your data?
For 10 years from your last purchase.
You can unsubscribe from marketing communication at any time by contacting us at:
2. Who Has Access to Your Data?
Your personal data remains protected and is not sold to third parties.
However, some trusted external partners may process personal data on our behalf to ensure the operation of our online store and services, including:
- e-commerce platform provider — Shoptet a.s.
- shipping and logistics companies — Packeta, Toptrans
- payment processing provider — Shoptet Pay
- email marketing provider — Mailchimp
- marketing and analytics services — Google Analytics, Google Ads, Facebook
All personal data is processed within the European Union.
3. Additional Information
Our company has a designated person responsible for personal data protection.
We do not use automated decision-making or profiling.
If you have any questions regarding personal data protection, please contact us:
Email: info@monorlaser.com
Phone: +421 908 537 454
4. Use of Cookies
Cookies are small text files stored on your device when visiting our website.
They help improve website functionality, user experience and website performance.
We use the following categories of cookies:
Essential Cookies
Required for proper website functionality and security. These cookies cannot be disabled.
Analytical and Statistical Cookies
Help us understand how visitors use our website and improve website performance. These cookies are only used with your consent.
Advertising Cookies
Used to display relevant advertisements and marketing content based on your interests and browsing behavior. These cookies are only used with your consent.
Third-party providers may also use cookies and access cookie-related data collected through our website.
You can manage or disable cookies at any time in your web browser settings.
More information about cookie management can be found in your browser documentation.
5. Your Rights Under GDPR
Under GDPR, you have the right to:
- request information about your personal data processing
- access your personal data
- request correction or updates of inaccurate data
- request restriction of processing
- request deletion of personal data in certain situations
- request data portability
- object to processing based on legitimate interest
If you believe your personal data is being processed unlawfully, you have the right to file a complaint with the relevant supervisory authority.
These Privacy Policy terms are effective from 20 October 2025.